Showing posts with label lyft rating system ratings. Show all posts
Showing posts with label lyft rating system ratings. Show all posts

Sunday, July 20, 2014

A Better Lyft Rating System


Lyfts rating system is flawed at best, bordering on draconian. Constantly feeling threatened with being deactivated is a horrible feeling. By focusing on only one aspect of a driver’s performance, i.e., passenger satisfaction, you don’t get an accurate reflection of the driver’s ability to do their job. If the rating incorporated not just passenger feedback but also the acceptance rate and the number of rides given, it would provide a better overall sense of the driver.